Bromilow Home Support Services was established in 1993 on the back of formal research into what at that time was an emerging but embryonic home services industry.
Over the past twenty years we have witnessed a transformation in the way that home based care, support and services are delivered. Community care has changed considerably in this time.
Back in the 90’s Bromilow Home Support Services broke new ground by becoming one of the few organisations from the private sector to operate in the community care industry. Bromilow’s initial and continuing success has depended on it being able to provide its clients with best quality outcomes at a competitive price.
Bromilow was founded on and still operates with a clear client focus. The founders took the view that clients are at the centre of service provision. Twenty years ago that view was not as common as one might expect. However, by offering a flexible and responsive service model, Bromilow Home Support Services has achieved business growth and success largely on the back of positive referral.
Initial support for Bromilow’s private suite of support options was enhanced in 1995 when the organisation successfully gained funding from the Commonwealth to deliver packaged care services, today's Home Care Packages. Since then Bromilow’s government subsidised programs have greatly expanded to include the provision of support through the Home and Community Care, Veterans’ Home Care, Packaged Care and the Commonwealth Home Support programs. Bromilow also works with Sunshine Coast and Brisbane hospitals to support people in their transition from hospital to home and a range of support groups, service organisations and insurance companies broker services for their clients through Bromilow.
In what we believe to be the first arrangement of its kind to attract Commonwealth aged care funding, Bromilow was part of a collaboration with two other local community care service providers funded to assist clients with higher levels of need through Level 4 Home Care Package services.
Bromilow’s founder is still with the company as its CEO and he is proud of the fact that many staff have been with Bromilow almost since its inception. From humble beginnings, Bromilow Home Support Services has developed over the past two decades into a leading community based care provider of services for aged and disabled people in South East Queensland. This is based on the company’s strong commitment to quality care and client satisfaction, to 'maintain your independence & lifestyle’.