Our Team

//Our Team
Our Team2018-07-26T14:52:39+00:00

Our Team


Paul Hawting, CEO

Paul is the owner and CEO of Bromilow Home Support Services. Paul is committed to the role of community care in Australia and the part that Bromilow may play in shaping the future of community care. He has been involved in the industry for 25 years since founding Bromilow with his wife, Tricia. Paul is proud to be leading a team of dedicated professionals who share his vision for flexible, responsive and innovative service delivery to Bromilow’s clients.


David Jukes, Manager

David is a Registered Nurse with a passion for technology and care innovation. David joined Bromilow as the Manager of Client Care and Clinical Services in 2014 and has recently achieved a Master of Health Informatics from the University of Tasmania. Having held roles in eHealth, Quality and Audit, and Project Management, David brings a wealth of different experiences to role.

Joanne Roy, Office Manager

Joanne has over 15 years experience in administration and office management roles. Joanne has completed an Advanced Diploma in Accounting in recent years to complement her Degree in Sociology and Post Management Certificate in Management. She was very excited to join the Bromilow team in 2016 in her role as Office Manager as she admires the valuable contribution that Bromilow makes to the local community and to the daily lives of their clients.


Julie Hay, Assistive Technologies Manager

Julie has been working in the aged care industry since 1999 and has a diverse range of qualifications in Community and Human Services, Management, Assistive Technology, Occupational Health and Safety, Workplace Training and Assessment, Diversional Therapy, Quality Assurance and Dementia Support. Julie started with Bromilow in May 2012 and as the Assistive Technology Manager is committed to empowering and enabling clients to remain independent and safe in their homes for longer.


Emma Long, Administration Assistant

Emma is originally from the UK and comes with a skill set that will be of real benefit to Bromilow. She has over 10 years’ experience as an Office Administrator and PA to executive team members of large organisations. Emma is responsible for front of house reception as well as administrative duties.

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Kristie Hatch, Regional Service Coordinator

Kristie has 20 years’ experience in Community Care (aged care, mental health and disability) across a variety of positions from direct client care to program coordination and management. Kristie’s most recent studies include Community Services Coordination and Small Business Management. Kristie started with Bromilow as a Regional Service Coordinator in June 2013 and is passionate about holistic health and wellbeing and enabling others to achieve their individual goals and to live a quality lifestyle. Kristie is a proactive team member who aims to deliver exceptional client services.


Trina Bulmer, Regional Service Coordinator

Trina is a Registered Nurse and brings those skills and knowledge to her role as a Regional Service Coordinator with Bromilow. Trina has been with Bromilow since March 2014. Some of Trina’s strong attributes are her genuine integrity and kindness and she is driven by her ability to contribute to supporting individuals in the community. Trina’s focus is maintaining the independence of clients and assisting clients to reach their personal goals.


Debbie Oakley, Regional Service Coordinator

Debbie has worked in community and residential care for the past 2 years. Having recently graduated as a Registered Nurse from the University of The Sunshine Coast, she now works as a Regional Service Coorindator with Bromilow. Debbie has over 15 years’ experience in operations and technology management and is an advocate for clients by providing the resources and support to enable them to lead fulfilling lives whilst remaining independent in their own home.

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Nicole Hambrook, Events & Lifestyle Services Coordinator

Nicole has over 10 years’ experience in community care, initially beginning as a Community Care worker. Nicole’s duties include the management of our Commonwealth Home Support Program funding stream. Nicole is also a relief Regional Service Coordinator providing assistance to Bromilow’s Home Care Package clients when the dedicated Regional Service Coordinators are away. Nicole loves to plan and organise client activities and is proud to be working with Bromilow.


Jannine Rhimes, Scheduling Manager

Jannine has over 10 years’ broad experience in community care covering service delivery, program coordination and scheduling of services. Jannine has a strong commitment to customer service and jointly shares management of the scheduling function for Bromilow.


Nicola Baynes, Scheduling Manager

Nicola has extensive experience working in the private sector and has successfully managed a local Sunshine Coast company. Nicola jointly shares management of the scheduling function for Bromilow, actively liaising with clients and care staff to ensure client visits run smoothly.


Yolanda Garcia, Marketing Manager

Yolanda has a background in graphic design and brings to Bromilow 11 years marketing experience with particular expertise in branding and advertising. She has a Master of Communication Design (QUT) and recent experience working in the aged care industry. She is excited about working with the team and building the Bromilow brand throughout the region.


Laura Rogerson, CHSP/DVA Service Coordinator

Laura has over three year’s experience in community care and coordinates Bromilow’s Veterans’ Home Care Services and the Commonwealth Home Support Program funding stream. Laura’s focus is on customer service and ensuring clients independence and health and wellbeing needs are being met to the highest standard.


Dan Blinco, Home & Garden Maintenance

Prior to joining Bromilow, Dan worked for many years in a similar role where he was responsible for providing a diverse range of home maintenance services. Dan is also a qualified carpenter with extensive residential and commercial construction experience. Dan is focused on minimising environmental health and safety hazards that may impact on clients.

Why Choose Bromilow?

Locally owned and operated
customer service
Good old-fashioned customer service
familiar carers
Familiar carers at a familiar time
Flexible and transparent fee structure
dementia care specialists
Dementia care specialists
Learn More

Have a Question?

Contact our friendly team today on 07 5445 5676 or alternatively complete the contact form below and we will call you back.

“If you want better… get Bromilow”

What Our Clients Say

I appreciate all the kindness, efficiency and goodwill that is the hallmark of your organisation. Thank you Mrs S
I would like to take this opportunity to thank you and your staff for their total dedication in assisting my husband in every way – which in turn gave me piece of mind. Mrs. M
I wish to convey our appreciation of your team of carers who care for us in our home in Caloundra. They gave us empathy, quality care and assistance constantly to both my husband and self. Paul – you are to be commended on your team; they are marvellous. Mr. & Mrs. W
To M and all the girls who helped look after Mum, I would like to say a very big thank you for the last 8 years, but most especially the last few weeks. It was very much appreciated. Ms. T
I appreciate all you do for me and the way you do it. It feels like friends visiting, not just workers. Ms. I
Many thanks for your service. We found the break to be very beneficial (although too short!). The attention of your staff, which went beyond the call of duty, is much appreciated and we will not hesitate to call on Bromilow again. Mr. W
Bromilow Home Support Services has provided my mother with a team of excellent, dedicated carers who understood the frailty of a fiercely independent old lady losing her grip on reality. Thank you. Mrs. S
To management and staff at Bromilow: more especially the ones that came personally and gave their care and attention. Words will never express my heartfelt thanks for all this. Each of you will forever have a special place in my heart. Mr. T
My most sincere gratitude for your generous heartedness towards me. Assistance during this vulnerable time when I felt very alone in my incapacitation has been invaluable to me. Mrs. R
As you know our mother passed away last month. A special thanks to the two Michelles who helped her out. They were both a credit to your company. Thanking you. Mr. B
Your carer AM is wonderful with my husband, in the way she interacts with him and the meaningful activities she engages him in. Mrs. N
I want to compliment CG – she went the extra mile on the weekend for me. She helped me get ready for church and she fussed over me and made me feel special. Mr. T
I want to thank you for sending L to assist us - she is absolutely amazing. She is a lovely woman who is very efficient. She just comes into our home and gets on with her work. She is so delightful and we are very happy with her. Mr. & Mrs. R
I must commend Kerry to you. She was here today and did a wonderful job of looking after dad, making some delicious chicken curry, a tasty coffee cake, and some rissoles! She is very competent, especially when it comes to cooking! Mum’s very glad we have her. Mrs. S
All your ‘girls’ are lovely. But I do want to commend H’s congeniality and helpfulness. She has exhibited initiative and resourcefulness within her natural caring manner, consistently and with grace. Mrs. R
To all the wonderful Bromilow staff – we would like to thank you for all your input into Dad’s and our lives over the last few months. Thank you for your support and encouragement. Although those months were often difficult, your girls coming in was a highlight for Dad and brought him joy at often depressing moments for him. And we are so grateful for the breaks we were able to take and the listening ears that you offered. Ms. D & Ms. B
We wish to thank you for the wonderful service we are getting at this time. We really appreciate it and find Jackie to be lovely and kind and a hard worker who is doing a great job. Mr. & Mrs. W
We want to thank you, your staff and all the friendly, helpful and efficient ladies who look after us. We look forward each day to their arrival when they brighten up our day. Mr. & Mrs. H
My most sincere gratitude for your generous heartedness towards me. Assistance during this vulnerable time when I felt very alone in my incapacitation has been invaluable to me. Mrs. R
Thank you all for the wonderful service you provide. I would certainly recommend you to anyone needing support. Mrs. S
Just a note to say thank you for providing me with such good personal carers on our recent holiday. Both staff were excellent in the care they gave, which made for a most relaxing time away for us. Mr D
I am extremely grateful to Bromilow and the entire North team for the outstanding work they do. The girls are fantastic and the respite services provided have increased my quality of life dramatically. I was experiencing extreme carer strain until services were implemented - Bromilow has made all the difference. Mrs. M