The Bromilow Difference

//The Bromilow Difference
The Bromilow Difference2018-07-26T14:44:46+00:00

The Bromilow Difference

Why choose Bromilow for your in-home care needs?

We understand that you want to be heard, recognised, respected and valued, but most of all you want to be treated as an individual. At Bromilow, we build relationships based on honesty, trust and transparency – this is The Bromilow Difference.

local

We’re locally owned and operated

Bromilow has been supporting elderly and younger disabled people to live independently in their own homes for 25 years. Over this time, we have developed a reputation as a Provider of Choice, one that is recommended and respected by GPs, hospitals and healthcare professionals across the region.

customer service

Good old-fashioned customer service

Bromilow is big enough to be professional and small enough to be personal. We are focused on building strong and trusted relationships with our clients and we take the time to understand what our clients want from our services. From the very first call, we are by our client’s side providing the care and assistance they need to live a full and happy life at home.

familiar carers

Familiar carers at a familiar time

Most of us connect with some people more than others, which is why we make sure that you have the carers you like at a time that suits you, giving you peace of mind to organise your day.

flexible

Flexible and transparent fee structure

At Bromilow, we are totally transparent about our fees. There are no establishment fees or hidden charges and no exit fees on our Home Care Packages for the first 6 months.

dementia care specialists

Dementia care specialists

We provide specialised support to individuals living with dementia and their families. Our certified Ageless Grace and Compassionate Touch programs stimulate cognitive function and help to build important emotional connections between our clients and their family, improving their quality of life.

Bromilow also supports people living with younger onset dementia through our Adventure with Dementia program.

What Our Clients Say

I appreciate all the kindness, efficiency and goodwill that is the hallmark of your organisation. Thank you Mrs S
I would like to take this opportunity to thank you and your staff for their total dedication in assisting my husband in every way – which in turn gave me piece of mind. Mrs. M
I wish to convey our appreciation of your team of carers who care for us in our home in Caloundra. They gave us empathy, quality care and assistance constantly to both my husband and self. Paul – you are to be commended on your team; they are marvellous. Mr. & Mrs. W
To M and all the girls who helped look after Mum, I would like to say a very big thank you for the last 8 years, but most especially the last few weeks. It was very much appreciated. Ms. T
I appreciate all you do for me and the way you do it. It feels like friends visiting, not just workers. Ms. I
Many thanks for your service. We found the break to be very beneficial (although too short!). The attention of your staff, which went beyond the call of duty, is much appreciated and we will not hesitate to call on Bromilow again. Mr. W
Bromilow Home Support Services has provided my mother with a team of excellent, dedicated carers who understood the frailty of a fiercely independent old lady losing her grip on reality. Thank you. Mrs. S
To management and staff at Bromilow: more especially the ones that came personally and gave their care and attention. Words will never express my heartfelt thanks for all this. Each of you will forever have a special place in my heart. Mr. T
My most sincere gratitude for your generous heartedness towards me. Assistance during this vulnerable time when I felt very alone in my incapacitation has been invaluable to me. Mrs. R
As you know our mother passed away last month. A special thanks to the two Michelles who helped her out. They were both a credit to your company. Thanking you. Mr. B
Your carer AM is wonderful with my husband, in the way she interacts with him and the meaningful activities she engages him in. Mrs. N
I want to compliment CG – she went the extra mile on the weekend for me. She helped me get ready for church and she fussed over me and made me feel special. Mr. T
I want to thank you for sending L to assist us - she is absolutely amazing. She is a lovely woman who is very efficient. She just comes into our home and gets on with her work. She is so delightful and we are very happy with her. Mr. & Mrs. R
I must commend Kerry to you. She was here today and did a wonderful job of looking after dad, making some delicious chicken curry, a tasty coffee cake, and some rissoles! She is very competent, especially when it comes to cooking! Mum’s very glad we have her. Mrs. S
All your ‘girls’ are lovely. But I do want to commend H’s congeniality and helpfulness. She has exhibited initiative and resourcefulness within her natural caring manner, consistently and with grace. Mrs. R
To all the wonderful Bromilow staff – we would like to thank you for all your input into Dad’s and our lives over the last few months. Thank you for your support and encouragement. Although those months were often difficult, your girls coming in was a highlight for Dad and brought him joy at often depressing moments for him. And we are so grateful for the breaks we were able to take and the listening ears that you offered. Ms. D & Ms. B
We wish to thank you for the wonderful service we are getting at this time. We really appreciate it and find Jackie to be lovely and kind and a hard worker who is doing a great job. Mr. & Mrs. W
We want to thank you, your staff and all the friendly, helpful and efficient ladies who look after us. We look forward each day to their arrival when they brighten up our day. Mr. & Mrs. H
My most sincere gratitude for your generous heartedness towards me. Assistance during this vulnerable time when I felt very alone in my incapacitation has been invaluable to me. Mrs. R
Thank you all for the wonderful service you provide. I would certainly recommend you to anyone needing support. Mrs. S
Just a note to say thank you for providing me with such good personal carers on our recent holiday. Both staff were excellent in the care they gave, which made for a most relaxing time away for us. Mr D

Have a Question?

Contact our friendly team today on 07 5445 5676 or alternatively complete the contact form below and we will call you back.