These days it can be very difficult to choose your home care provider...
Whether you’re wanting general help at home or some more intense support, such as a home care package, there are potentially a myriad of service providers who can assist you. The community care industry is awash with established providers and new entrants all actively competing for your business.
Choosing your home care provider is a big step. After all, you are entrusting that organisation and its staff with a lot of responsibility and you want to be sure that you are in good hands. So, why should you choose Bromilow?
Bromilow is a local Sunshine Coast community care provider with over 20 years’ experience.
Bromilow is big enough to be professional, yet small enough to be personal.
Our team is focused on building a strong relationship with you. From your first enquiry and throughout your entire journey with Bromilow, you will have one person as your main point of contact. We are there step by step with you, building a relationship based on respect and trust.
When you ring the Bromilow office, you will promptly speak with a real person, someone who will take the time to listen to your needs and assist you.
Bromilow offers an extensive and diverse range of individualised support options that are designed to assist you to maintain your independence and enhance your quality of life. Supporting you in this regard is our publicly stated aim and drives our service delivery approach.
All organisations speak of customer service. However, at Bromilow, customer service is the mantra that drives every aspect of our operations and interactions. The Bromilow goal is to enhance your experience by exceeding your expectations; but we are honest enough to know that we do make mistakes, humble enough to admit the fact, and professional enough to then work hard to correct them.
At Bromilow we understand that you want to be heard, to be recognised, to be respected and valued and to be treated as an individual. We understand that relationships are built on honesty, trust and transparency.
That’s ‘The Bromilow Difference’.