Supporting the Veteran Community

veterans

At Bromilow Community Care, we provide a broad range of support services (under contract with the Department of Veterans’ Affairs) through programs such as, Veterans’ Home Care (VHC) and Community Nursing. Our services are designed to assist veterans maintain their independence at home.

Depending on their DVA health card status, our clients may have access to the following service options, including:

Cleaning and Domestic Support

Veterans’ Home Care Cleaning is generally provided on a weekly or fortnightly basis, dependent on your assessed needs. When receiving VHC cleaning and domestic support from Bromilow you will be assigned a regular cleaner at a consistent time who will do a great job and make your life so much easier at home.

Cleaning and domestic support attracts a small co-payment of $5 per hour up to a maximum of $5 per week and includes:

  • Cleaning
  • Dishwashing
  • Clothes washing and ironing
  • Some assistance with meal preparation
  • Grocery shopping from a list

DVA card holders can contact the VHC Assessment Agency on 1300 550 450 to obtain approval for domestic assistance. Please specify that you would like Bromilow to provide the service and the Assessment Agency will forward your referral to our office.

veterans

Personal Care

This service offers assistance with personal care tasks that you may find difficult to perform on your own at home.

Personal care attracts a small co-payment of $5 per hour up to a maximum of $10 per week and includes, but is not limited to the following:

  • Showering or bathing
  • Dressing and grooming
  • Preparing meals
  • Monitoring medications
  • A well-being check
  • Companionship

Up to 1 ½ hours of personal care assistance per week is available to assist with low-level personal care needs. If clients have long term, high level personal care needs that will take longer than 1 ½ hours per week, the DVA Community Nursing Program may be a more suitable option.

DVA card holders can contact the VHC Assessment Agency on 1300 550 450 to obtain approval for Personal Care assistance. Please specify that you would like Bromilow to provide the service and the Assessment Agency will forward us your referral.

Personal Care

Home and Garden Maintenance

Bromilow’s Home and Garden Maintenance team are highly experienced and can assist veterans with a diverse range of safety related home and garden maintenance requirements.

The focus of the VHC program’s Safety-Related Home and Garden Maintenance is to minimise environmental health and safety hazards that may impact on your life at home.

Our Safety Related Home and Garden Maintenance service attracts a co-payment of $5 per hour up to a maximum of $75 per year and may include:

  • Cleaning windows and fans
  • Clearing gutters of debris
  • Pressure cleaning of slippery surfaces
  • Minor maintenance

These services are limited to 15 hours in a 12-month period, based on each clients’ assessed needs.

The VHC Assessment Agency can undertake your assessment over the phone. The service attracts a co-payment of $5 per hour to a maximum of $75 per year.

VHC Assessment Agency 1300 550 450.

Home and Garden Maintenance

Respite Care

Respite Care provides a break to family and informal care givers by temporarily relieving them of their caring responsibilities.

DVA offers Respite Care under one of the following circumstances:

  • The client holds a Gold or White Card
  • The carer holds a Gold or White Card

Bromilow’s approach to respite care is flexible and is aimed at providing meaningful opportunities for you to engage in enjoyable activities while your primary carer takes a break.

DVA will pay for up to 196 hours of in-home respite care, 28 days of residential respite care or a combination of both in any one financial year. For calculation purposes, seven hours of in-home respite care equals one day of residential respite care.

Respite care is provided without contribution from the client or the carer, meaning there is no co-payment.

DVA card holders can contact the VHC Assessment Agency on 1300 550 450 to obtain approval for respite care. Please specify that you would like Bromilow to provide the service and the Assessment Agency will forward us your referral.

Community Nursing

DVA provides card holders with access to a range of quality health care and related services, including community nursing services. There is no contribution or co-payment to access the DVA Community Nursing services.

The aim of DVA’s Community Nursing Program is to enhance your independence and health related outcomes by avoiding early admission to hospital or residential care.

We provide access to community nursing services, delivered by registered nurses, enrolled nurses and nursing support staff. These services can include:

  • Up to 58 personal care visits provided by nursing support staff in a 28-day period
  • Up to 26 clinical visits provided by registered nurses in a 28-day period
  • Wound care and other consumables related to your required services

If eligible for community nursing services, you will usually be referred to us by your GP, hospital doctor if you have been in hospital or a hospital discharge planner. Once we receive your referral we will send one of our registered nurses to help determine your needs and commence your services.

Community Nursing

Why Choose Bromilow?

local
Locally owned and operated
customer service
Good old-fashioned customer service
familiar carers
Familiar carers at a familiar time
flexible
Flexible and transparent fee structure
dementia care specialists
Dementia care specialists
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Have a Question?

Contact our friendly team today on 07 5445 5676 or alternatively complete the contact form below and we will call you back.

“If you want better… get Bromilow”

What Our Clients Say

I appreciate all the kindness, efficiency and goodwill that is the hallmark of your organisation. Thank you Mrs S
I would like to take this opportunity to thank you and your staff for their total dedication in assisting my husband in every way – which in turn gave me piece of mind. Mrs. M
I wish to convey our appreciation of your team of carers who care for us in our home in Caloundra. They gave us empathy, quality care and assistance constantly to both my husband and self. Paul – you are to be commended on your team; they are marvellous. Mr. & Mrs. W
To M and all the girls who helped look after Mum, I would like to say a very big thank you for the last 8 years, but most especially the last few weeks. It was very much appreciated. Ms. T
I appreciate all you do for me and the way you do it. It feels like friends visiting, not just workers. Ms. I
Many thanks for your service. We found the break to be very beneficial (although too short!). The attention of your staff, which went beyond the call of duty, is much appreciated and we will not hesitate to call on Bromilow again. Mr. W
Bromilow Home Support Services has provided my mother with a team of excellent, dedicated carers who understood the frailty of a fiercely independent old lady losing her grip on reality. Thank you. Mrs. S
To management and staff at Bromilow: more especially the ones that came personally and gave their care and attention. Words will never express my heartfelt thanks for all this. Each of you will forever have a special place in my heart. Mr. T
My most sincere gratitude for your generous heartedness towards me. Assistance during this vulnerable time when I felt very alone in my incapacitation has been invaluable to me. Mrs. R
As you know our mother passed away last month. A special thanks to the two Michelles who helped her out. They were both a credit to your company. Thanking you. Mr. B
Your carer AM is wonderful with my husband, in the way she interacts with him and the meaningful activities she engages him in. Mrs. N
I want to compliment CG – she went the extra mile on the weekend for me. She helped me get ready for church and she fussed over me and made me feel special. Mr. T
I want to thank you for sending L to assist us - she is absolutely amazing. She is a lovely woman who is very efficient. She just comes into our home and gets on with her work. She is so delightful and we are very happy with her. Mr. & Mrs. R
I must commend Kerry to you. She was here today and did a wonderful job of looking after dad, making some delicious chicken curry, a tasty coffee cake, and some rissoles! She is very competent, especially when it comes to cooking! Mum’s very glad we have her. Mrs. S
All your ‘girls’ are lovely. But I do want to commend H’s congeniality and helpfulness. She has exhibited initiative and resourcefulness within her natural caring manner, consistently and with grace. Mrs. R
To all the wonderful Bromilow staff – we would like to thank you for all your input into Dad’s and our lives over the last few months. Thank you for your support and encouragement. Although those months were often difficult, your girls coming in was a highlight for Dad and brought him joy at often depressing moments for him. And we are so grateful for the breaks we were able to take and the listening ears that you offered. Ms. D & Ms. B
We wish to thank you for the wonderful service we are getting at this time. We really appreciate it and find Jackie to be lovely and kind and a hard worker who is doing a great job. Mr. & Mrs. W
We want to thank you, your staff and all the friendly, helpful and efficient ladies who look after us. We look forward each day to their arrival when they brighten up our day. Mr. & Mrs. H
My most sincere gratitude for your generous heartedness towards me. Assistance during this vulnerable time when I felt very alone in my incapacitation has been invaluable to me. Mrs. R
Thank you all for the wonderful service you provide. I would certainly recommend you to anyone needing support. Mrs. S
Just a note to say thank you for providing me with such good personal carers on our recent holiday. Both staff were excellent in the care they gave, which made for a most relaxing time away for us. Mr D
I am extremely grateful to Bromilow and the entire North team for the outstanding work they do. The girls are fantastic and the respite services provided have increased my quality of life dramatically. I was experiencing extreme carer strain until services were implemented - Bromilow has made all the difference. Mrs. M